How to install and activate your eSIM
Install your profile using a stable Wi-Fi connection. Use the APN and activation settings supplied with your specific product.
iPhone
- Open Settings → Cellular / Mobile Data → Add eSIM. Labels may differ by iOS version.
- Choose the QR-code option and scan the code from your email, or use manual details if provided.
- Label the line, select it for mobile data and configure roaming according to your product instructions.
Android
- Find SIMs, SIM manager or Network & internet in Settings.
- Choose Add eSIM and scan the QR code. The menu depends on the manufacturer and system version.
- Select the eSIM for mobile data and apply the settings from your order email.
If data does not work
Check your selected data line, balance, package activation, APN and roaming settings. Do not delete the profile before contacting support: QR-code reinstallation may be limited.